If you set the hint question or answer during first time login, you can use Hint Question Answer to reset the password. Ensure that you memorize the password, hint question and answer. The Hint question will be used to verify your identity in case you forget your profile password in future. You will be asked to select a hint question and give an answer to the same. Ensure that you set a profile password that consists of a combination or numbers, letters and special characters / images so that it remains difficult to crack. The Profile password must be different from the login password. You must mandatorily set your profile password when you login to the Internet banking website for the first time. For enhancing the security, please use multilingual image based virtual key board (MIVKB). The profile password is also required to enable high security to your accounts and to issue a demand draft. For example, while setting your mobile number, adding a third party, defining limits for DD and third party transactions, and even while changing the Login password. Whenever you access any functionality in the Profile tab you need to authenticate yourself with your Profile Password. The Profile Password provides an additional layer of security to your accounts.
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